Thank you for choosing BY KAREN! We are excited to offer our products to customers around the world. This policy outlines the shipping options and important details for your international order.
General Information
We currently ship to most countries worldwide. Due to customs regulations, there may be some limitations. You will see a notification at checkout if shipping is not available to your destination.
Processing times for orders typically take 1-2 business days before shipment.
You will receive a shipment confirmation email with tracking information once your order has been shipped.
Shipping Costs & Methods
We offer a variety of shipping options to meet your needs and budget. You will be able to see the estimated costs and delivery times for each option at checkout. These may include:
Standard International Shipping: This is our most economical option, with delivery times ranging from 5-15 business days depending on your location.
Expedited International Shipping: For a faster delivery, we offer expedited shipping options with delivery times ranging from 2-5 business days.
Duties & Taxes
Please note that you may be responsible for import duties and taxes levied by the country you are receiving your order in. These charges are not included in the shipping cost and are the responsibility of the customer.
Customs Regulations
Cosmetic regulations vary by country. We recommend familiarizing yourself with your country’s customs regulations for importing cosmetics before placing your order. We are not responsible for any delays or holds due to customs clearance.
Restricted Items
There may be certain cosmetic products restricted from being imported into your country. We will do our best to identify these items and prevent them from being ordered. However, it is ultimately the customer’s responsibility to ensure compliance with their country’s regulations.
Order Tracking
You will receive a shipment confirmation email with a tracking number once your order has shipped. You can use this number to track the progress of your delivery on the courier’s website.
Returns & Exchanges
Unfortunately, due to international shipping regulations, we are not able to offer returns or exchanges on international orders.
Contact Us
If you have any questions regarding our international shipping policy, please don’t hesitate to contact us at [info@bykarenuk.com] or by phone at 00447700100729.
Please Note
This shipping policy is subject to change without notice. We recommend checking this policy for the latest information before placing your order.
